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VoIP Line Hosted in South Africa

A VoIP Line is a direct line service used together with a VoIP telephone or your smartphone/computer.

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VoIP Trunk Hosted in South Africa

A multi-line service that you would use together with a Hosted Switchboard or a VoIP PBX.

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Hosted Switchboard

A fully managed and customisable PBX solution. Offered together with a VoIP Trunk and Telephone Number/s.

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Non-Geographic Number Ranges
087 551 xxxx


086 0xx xxxx

Inbound National

086 1xx xxxx

Inbound National

080 0xx xxxx


Geographic Number Ranges
010 500 xxxx


011 568 xxxx


012 004 xxxx


013 004 xxxx

Nelspruit / Witbank / Middelburg

014 004 xxxx

Rustenburg / Nylstroom

015 004 xxxx

Polokwane / Potgietersrus / Louis Trichardt

016 004 xxxx

Vereeniging / Meyerton

017 004 0xxx

Ermelo/ Amersfoort/ Bethal/ Surrounds

018 004 0xxx

Klerksdorp / Sannieshof / Surrounds

021 300 xxxx

Cape Town

022 125 0xxx

Malmesbury / Moorreesburg / Surrounds

023 004 xxxx

Worcester / Beaufort West

027 004 0xxx

Namaqualand / Vredendal / Springbok

028 125 0xxx

Bredasdorp / Swellendam / Hermanus / Surrounds

031 100 xxxx


032 004 0xxx

Stanger / Tongaat / Ballito / Surrounds

033 004 xxxx


086 0xx xxxx

Inbound National

034 004 0xxx

Vryheid / Newcastle

035 004 0xxx

Empangeni/ Eshowe / Surrounds

036 004 0xxx

Drakensberg / Ladysmith

039 004 0xxx

Hibberdene / Kokstad / Surrounds

040 004 0xxx


041 004 xxxx

Port Elizabeth

042 004 xxxx

Uitenhage / Somerset East

043 004 xxxx

East London

044 004 xxxx


045 004 0xxx


046 004 0xxx

Grahamstown / Port Alfred

047 004 0xxx


048 004 0xxx


049 125 0xxx

Graaff-Reinet / Middelburg / Surrounds

051 004 xxxx


053 004 xxxx


054 004 0xxx

Gordonia / Upington

056 004 0xxx


057 004 0xxx

Welkom / Theunissen / Surrounds

058 004 0xxx


help centerWe may have already answered your question
you can look down on your question.

A VoIP Line is a direct line service used together with a VoIP telephone (desktop/cordless) or phone adapter (ATA). Switch Telecom uses VoIP technology to provide a telephone service over your wired or wireless broadband internet connection.

VoIP stands for Voice Over Internet Protocol, or in more common terms a phone service over the Internet.

If you have a reliable internet connection such as Adsl, 3G/HSDPA, WiMAX or Fibre, you can get a phone service delivered through your internet connection.

Furthermore, a VoIP Line service, unlike outdated fixed lines, can be moved without requiring a change of telephone number. In addition, Switch Telecom can supply either geographic or non-geographic numbers. Alternatively, you can keep your existing telephone number and port it onto the Switch Telecom Network.

A VoIP Line service is ideally suited for home and small business use. Whereas a VoIP Trunk or Hosted Switchboard solution is better suited for larger business clients.

Finally, expect to save up to 50% on your monthly call charges with Switch Telecom’s low call rates and a VoIP Line

  • Can I Keep My Existing Number?

    Mobile Number Portability has been available between the mobile networks for a few years already and Geographic Number Portability is also available between selected Fixed Line networks. Switch Telecom prides itself in being a market leader and has been one of the first operators to offer this.

  • Does Switch Telecom Provide Internet Connectivity?

    We do not offer internet connectivity but can advise you on a solution that best suits your needs. We also have a large reseller network that we can put you in touch with and who should be able to assist with your connectivity requirements. Contact us if you want to find out more.

  • Do I Have To Use Switch Telecom Supplied Equipment?

    No, but we would recommend contacting us to discuss which equipment works best.

  • How Do I Setup This Service?

    If you have bought a Switch Telecom device then the VoIP phones are automatically configured. As a result, you will be ready to make and receive calls as soon as the device is connected to a broadband connection.

    If you have your own device we will assist in configuring it using our secure auto provisioning system. We do not guarantee that we will be able to auto-provision every device. However, we have standard setup procedures that are easily followed and which apply to the majority of technology.

  • What Payment Method Can I Use To Pay For My Switch Telecom Services?

    Switch Telecom offer both Pre-Paid (Advance) and Post-Paid (Arrears) payment options.

    On Post-Paid billing the invoice is automatically generated and emailed on the 1st of each month in respect of that month’s service fee and the previous month’s calls. Payment is collected strictly via debit order three working days later.

    Subscribers who have elected to pay in advance will need to pay via EFT or by Credit Card on a strictly pre-paid basis. Airtime top-ups purchased using a Credit Card on the Switch Telecom Client Zone are immediate whereas EFT payments are subject to bank clearance delays.

  • What Do Others Pay To Phone My Switch Telecom Number?

    These call charges are largely controlled by the service provider that people who phone you are using. Under normal circumstances they should be similair to standard calling rates.