A VoIP Line is a direct line service used together with a VoIP telephone or your smartphone/computer.Get started
A multi-line service that you would use together with a Hosted Switchboard or a VoIP PBX.Get started
A fully managed and customisable PBX solution. Offered together with a VoIP Trunk and Telephone Number/s.Get started
Nelspruit / Witbank / Middelburg
Rustenburg / Nylstroom
Polokwane / Potgietersrus / Louis Trichardt
Vereeniging / Meyerton
Ermelo/ Amersfoort/ Bethal/ Surrounds
Klerksdorp / Sannieshof / Surrounds
Malmesbury / Moorreesburg / Surrounds
Worcester / Beaufort West
Namaqualand / Vredendal / Springbok
Bredasdorp / Swellendam / Hermanus / Surrounds
Stanger / Tongaat / Ballito / Surrounds
Vryheid / Newcastle
Empangeni/ Eshowe / Surrounds
Drakensberg / Ladysmith
Hibberdene / Kokstad / Surrounds
Uitenhage / Somerset East
Grahamstown / Port Alfred
Graaff-Reinet / Middelburg / Surrounds
Gordonia / Upington
Welkom / Theunissen / Surrounds
A VoIP Line is a direct line service used together with a VoIP telephone (desktop/cordless) or phone adapter (ATA). Switch Telecom uses VoIP technology to provide a telephone service over your wired or wireless broadband internet connection.
VoIP stands for Voice Over Internet Protocol, or in more common terms a phone service over the Internet.
If you have a reliable internet connection such as Adsl, 3G/HSDPA, WiMAX or Fibre, you can get a phone service delivered through your internet connection.
Furthermore, a VoIP Line service, unlike outdated fixed lines, can be moved without requiring a change of telephone number. In addition, Switch Telecom can supply either geographic or non-geographic numbers. Alternatively, you can keep your existing telephone number and port it onto the Switch Telecom Network.
A VoIP Line service is ideally suited for home and small business use. Whereas a VoIP Trunk or Hosted Switchboard solution is better suited for larger business clients.
Finally, expect to save up to 50% on your monthly call charges with Switch Telecom’s low call rates and a VoIP Line
Mobile Number Portability has been available between the mobile networks for a few years already and Geographic Number Portability is also available between selected Fixed Line networks. Switch Telecom prides itself in being a market leader and has been one of the first operators to offer this.
We do not offer internet connectivity but can advise you on a solution that best suits your needs. We also have a large reseller network that we can put you in touch with and who should be able to assist with your connectivity requirements. Contact us if you want to find out more.
No, but we would recommend contacting us to discuss which equipment works best.
If you have bought a Switch Telecom device then the VoIP phones are automatically configured. As a result, you will be ready to make and receive calls as soon as the device is connected to a broadband connection.
If you have your own device we will assist in configuring it using our secure auto provisioning system. We do not guarantee that we will be able to auto-provision every device. However, we have standard setup procedures that are easily followed and which apply to the majority of technology.
Switch Telecom offer both Pre-Paid (Advance) and Post-Paid (Arrears) payment options.
On Post-Paid billing the invoice is automatically generated and emailed on the 1st of each month in respect of that month’s service fee and the previous month’s calls. Payment is collected strictly via debit order three working days later.
Subscribers who have elected to pay in advance will need to pay via EFT or by Credit Card on a strictly pre-paid basis. Airtime top-ups purchased using a Credit Card on the Switch Telecom Client Zone are immediate whereas EFT payments are subject to bank clearance delays.
These call charges are largely controlled by the service provider that people who phone you are using. Under normal circumstances they should be similair to standard calling rates.