Acceptable Usage Policy
This Acceptable Usage Policy ("Policy") outlines the acceptable and unacceptable use of the services provided by Oner Hosting, a division of Onerserv (Pty) Ltd ("Provider"). By using our services, you agree to comply with this Policy, which is designed to ensure the integrity, security, and reliability of our services for all users.
1. Prohibited Activities
You may not use the Provider's services to engage in, foster, or promote illegal, abusive, or irresponsible behavior, including:
- Illegal activities — any activity that violates local, state, national, or international laws or regulations.
- Harmful content — uploading, distributing, or sharing content that is harmful, abusive, obscene, or defamatory.
- Spam — sending unsolicited bulk messages or emails, including bulk commercial advertising.
- Malware — distributing software or code intended to harm, disrupt, or gain unauthorized access.
- Phishing — creating or distributing content designed to deceive users into disclosing sensitive information.
- Network abuse — activities that disrupt or interfere with the normal use of the network, services, or equipment.
- Resource abuse — excessive use of system resources in a manner that may impair or degrade performance.
- Hate speech — hosting or distributing content that promotes violence or hatred against individuals or groups.
2. Security
You are responsible for ensuring that your use of the Provider's services does not compromise the security of the Provider's network or the networks and systems of others. This includes a prohibition on unauthorized access attempts, malware distribution, unauthorized network monitoring, and system interference.
3. User Responsibilities
Users must maintain the security and confidentiality of their account credentials, immediately report any unauthorized use or security breaches, comply with applicable laws, and respect the rights and privacy of other users.
4. Enforcement
The Provider reserves the right to monitor use of the services to ensure compliance with this Policy. Violations may result in a warning, temporary or permanent account suspension, termination, or legal action.
5. Reporting Violations
Violations can be reported to abuse@oner.co.za, by telephone on 011 568 4339, or by fax on 011 568 4339.
6. Amendments to Policy
The Provider reserves the right to modify this Policy at any time. Changes will be effective immediately upon posting.