Privacy Policy - Oner Hosting

1. Introduction

Oner Hosting, a division of Onerserv (Pty) Ltd ("we", "us", "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this Policy carefully to understand our practices regarding your personal data and how we will treat it.

2. Information We Collect

We may collect and process the following categories of personal information:

• Personal details (e.g., name, email address, phone number).
• Payment information (e.g., credit card details).
• Account information and login credentials.
• Communication preferences.
• Technical data such as IP address, browser type, and device identifiers.
• Any other information you voluntarily provide to us.

3. How We Use Your Information

We may use your personal information for the following purposes:

• To provide and maintain our services.
• To process transactions and payments.
• To communicate with you and respond to your inquiries.
• To personalize your experience and provide customer support.
• To improve our services and develop new features.
• To comply with legal obligations and regulations, including POPIA.

4. Disclosure of Your Information

We may disclose your personal information to third parties in the following circumstances:

• To our affiliates, partners, and service providers who assist us in providing and improving our services.
• To comply with legal obligations or respond to lawful requests from public authorities.
• To protect our rights, property, or safety, and that of our users or others.
• With your consent or at your direction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Under POPIA and other applicable data protection laws, you may have the right to:

• Access and obtain a copy of your personal information.
• Request correction of your personal information.
• Request erasure of your personal information.
• Object to processing of your personal information.
• Request restriction of processing of your personal information.
• Withdraw your consent at any time where we rely on consent for processing.

To exercise these rights, please contact us using the contact details provided below.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Policy on our website with a revised effective date.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@oner.co.za
• Telephone: 011 568 4339 / +27 11 568 4339
• Fax: 011 568 4339
• Address: 17 Scott Street, Waverly Johannesburg, 2090 Gauteng