Email

How to Set Up Business Email on Android

Configure a supported mail app, verify encrypted connections and test mobile synchronisation.

Android devices can use several mail apps, each with different account and notification options. Choose a maintained app that supports the protocols your mailbox provides, then use the provider's exact connection settings.

Practical steps

  1. Obtain IMAP and SMTP settings, including hostnames, encrypted ports, username format and authentication requirements. Do not share the password in a support screenshot.
  2. Add the mailbox in the chosen app using its supported account type. If automatic setup selects the wrong provider, enter the confirmed server settings manually.
  3. Enable the prescribed encryption and outgoing authentication. Investigate login or certificate failures instead of switching to an insecure connection.
  4. Choose appropriate synchronisation and notification settings, then review battery and background-data restrictions if new mail arrives only while the app is open.

Check the result

Send a message to a separate external mailbox and reply. Compare Sent and deleted messages with webmail, and test both Wi-Fi and mobile data to identify network-specific issues.

Before you proceed

An app showing an account as added does not prove sending works. Outgoing SMTP authentication is separate from incoming mail access and must be tested.